RESOURCES

01.

crisis lines

THE DISTRESS CENTRE OF OTTAWA AND REGION

  • Answers calls 24/7, with distress and crisis line specialists providing confidential, bilingual support. Call 613-238-3311.
  • Text and chat with the Distress Centre between 10 am and 11 pm, seven days a week. Text 343-306-5550 or chat www.dcottawa.on.ca.

The Mental Health Crisis Line

  • Is bilingual and answers calls 24/7 for people ages 16 or older. Callers can reach the line at 613-722-6914.

9-8-8

  • Is for anyone who is thinking about suicide, or who is worried about someone they know. Connect to a responder to get help without judgement. Call or text 9-8-8 toll-free, anytime for support in English or French.

Tel-Aide Outaouais

  • Soutien téléphonique en santé mentale en français, disponible 24 heures sur 24. Les résidents d'Ottawa peuvent composer le 613-741-6433 et ceux de Gatineau le 819-775-3223.

Kids Help phone

  • Provides confidential phone and web counselling for children ages 20 and under, 24/7. Call 1-800-668-6868.

Youth Services Bureau

  • Provides youth and family counselling, crisis support, a 24/7 crisis line at 613-260-2360, walk-in counselling and an online crisis chat service for youth at http://chat.ysb.ca.

The National Overdose Response Service

  • National phone-based overdose prevention service to support Canadians and countless Indigenous communities. The service works by calling 1-888-688-NORS (6677). A caller is then connected to a virtual overdose supervisor who will monitor them for 15-30 min after they use. During the call, if there is a concern of overdose, such as the client becoming non-responsive, the supervisor will connect with local 911 dispatch services.